There is a great support section at the Research in Motion site.
Should I pay for re-downloading of purchased software?
No, you don't have to pay for re-downloading purchased software from our site. You can download as many times as you want, without any limitations.
More questions from Purchase FAQ.
Visit our solitaires portal SolitairesUnlimited.com.
You can play there all solitaires from our collection for free right in your browser window or you can buy any of the solitaires for your mobile device (Palm OS and Windows Mobile supported).
Solitaires Unlimited is a collection of 800 solitaires in a single package. You can find all popular solitaires in this collection (including Spider, FreeCell, Klondike, Pyramid, Yukon, Forty Thieves and others) as well as some new solitaires you have not seen in any other solitaires collections.