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Windows Mobile FAQ

  1. How can I install your application on my Windows Mobile handheld?

    There are two ways to install our Windows Mobile applications:

    I) There is a link to .ZIP archive in Download section on the right side of a product page. It is usually the first download there and it's called "Universal desktop installation file".
    a) Download this archive to your desktop and unpack it using WinZip or WinRar. You'll receive an .EXE installation file.
    b) Make sure that your handheld is connected to your desktop.
    c) Run the .EXE installation file and then follow instructions on your desktop and your handheld.

    II) If an application is not a bundle, there are three different links to .CAB installation files in Download section on the right side of the product page.
    a) Choose the one that suits your handheld's operating system* and download it to your device.
    b) Locate the .CAB installation file using your device's File Explorer.
    c) Run it and then follow instructions on your handheld.

    *If your handheld has a touchscreen and it was bought in 2006 or later, most likely you should choose Windows Mobile 5.0, 6.x Classic/Professional installation file. If your handheld hasn't got a touchscreen, you should choose Windows Mobile 5.0 for Smartphones, 6.x Standard installation file.

  2. Where I can find more information about WM-specific issues?

    Microsoft has an excellent Help & how-to section on their site.

More information
Random question

What to do if I have mistakenly purchased two or more copies of the same application?

In case if you mistakenly purchased same application twice (or more) from our site via eSellerate, you don't need to worry. We monitor all eSellerate transactions and in case of duplicate purchase, we will process refund manually even without your request.

Please note that all questions regarding double (or sometimes triple) charges while purchasing from other our partners (Handango, Mobihand, e.t.c.) should be directed to their customer support. In this case it can take up to several days to complete your request.

More questions from Purchase FAQ.