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Windows Mobile FAQ

  1. How can I install your application on my Windows Mobile handheld?

    There are two ways to install our Windows Mobile applications:

    I) There is a link to .ZIP archive in Download section on the right side of a product page. It is usually the first download there and it's called "Universal desktop installation file".
    a) Download this archive to your desktop and unpack it using WinZip or WinRar. You'll receive an .EXE installation file.
    b) Make sure that your handheld is connected to your desktop.
    c) Run the .EXE installation file and then follow instructions on your desktop and your handheld.

    II) If an application is not a bundle, there are three different links to .CAB installation files in Download section on the right side of the product page.
    a) Choose the one that suits your handheld's operating system* and download it to your device.
    b) Locate the .CAB installation file using your device's File Explorer.
    c) Run it and then follow instructions on your handheld.

    *If your handheld has a touchscreen and it was bought in 2006 or later, most likely you should choose Windows Mobile 5.0, 6.x Classic/Professional installation file. If your handheld hasn't got a touchscreen, you should choose Windows Mobile 5.0 for Smartphones, 6.x Standard installation file.

  2. Where I can find more information about WM-specific issues?

    Microsoft has an excellent Help & how-to section on their site.

More information
Random question

My registration code does not work. What should I do?

As you may or may not know, registration code is based on something. For Palm OS devices it is based on HotSync ID, for WM devices – on User Name, for BlackBerry – on PIN, e.t.c. This means you should carefully input data on purchase. Don't worry, if you have provided incorrect data and completed purchase. Just write us a letter and provide correct data in it.

Second reason is mistyping of registration code. Please make sure that you are entering code exactly as you received it.

Another common problem is trying register one product with the key of another. For example, you have purchased SU: Spiders, but trying to register single Spider game. So make sure that you are registering the same application that you have purchased.

More questions from Registration issues.